# Customer Success Manager, Billing at August Health

- Company: August Health
- What the company does: Streamline operations and improve resident care with our senior living solutions. Backed by General Catalyst.
- Company website: https://www.augusthealth.com/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Posted: 2026-07-24
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/august-health/673f951a-eeb7-4703-8e3b-1b5cfe794ddb
- Page: https://www.1752.vc/careers/jobs/august-health-customer-success-manager-billing/

## About the role

As a Billing Customer Success Manager, you’ll be the trusted advisor helping senior living operators achieve measurable outcomes through August Health. You’ll own the customer relationship from post go live through renewal—driving adoption, engagement, and long-term success. You’ll work cross-functionally with Implementation, Product, and Support teams to ensure each customer realizes the full value of our solution.

## What they're looking for

- Strong financial literacy, with experience in billing, accounting, business office management, revenue cycle management, or another finance-related discipline
- Experience in healthcare or senior living operations is a plus, but not required—we can teach the industry, you bring the financial aptitude
- Comfortable working in spreadsheets (Excel/Google Sheets) and learning new systems quickly
- Strong problem-solving skills with a willingness to dig into ambiguous or unfamiliar challenges
- Clear and professional communication skills, with comfort in customer-facing settings
- Proactive and resourceful—willing to take ownership and figure things out

Tags: Customer Success