# Customer Success Manager at August Health

- Company: August Health
- What the company does: Streamline operations and improve resident care with our senior living solutions. Backed by General Catalyst.
- Company website: https://www.augusthealth.com/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Posted: 2026-08-14
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/august-health/1dc57a2a-3713-492b-adaf-22d555636717
- Page: https://www.1752.vc/careers/jobs/august-health-customer-success-manager/

## About the role

As a Customer Success Manager , you’ll be the trusted advisor helping senior living operators achieve measurable outcomes through August Health. You’ll own the customer relationship from post go live through renewal—driving adoption, engagement, and long-term success. You’ll work cross-functionally with Implementation, Product, and Support teams to ensure each customer realizes the full value of our solution.

## What they're looking for

- 3+ years of experience in a customer-facing role, ideally in Customer Success, Account Management, Implementation, or a similar function
- Experience in healthcare or senior living operations is a plus, but not required
- A customer-obsessed mindset and a track record of helping customers achieve meaningful outcomes
- Proactive, curious, and continuously looking for ways to improve the customer experience
- Ability to translate business needs into technical and workflow requirements
- Exceptional communication and relationship management skills, with a demonstrated ability to engage, influence, and build trust with diverse stakeholders—including C-level executives

Tags: Customer Success