# Staff Program Manager, Operational Quality at Aurora

- Company: Aurora
- What the company does: Step inside the world of self-driving freight, powered by the Aurora Driver. Delivering the benefits of self-driving technology safely, quickly, and broadly. Backed by Greylock, Index and Lightspeed.
- Company website: https://aurora.tech/
- Type: Startups
- Level: Senior
- Location: Coppell, TX
- Work setup: On-site
- Pay: $115K to $167K base salary per year (USD)
- Posted: 2026-10-02
- Apply by: 2026-11-16
- Apply: https://jobs.ashbyhq.com/aurora-operations-inc/117b9f5d-c02d-4095-bc2d-bc214abb2f04?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/aurora-staff-program-manager-operational-quality/

## About the role

Monitor day-to-day vendor operational performance against SOPs and commitments (uptime, recovery time, on-time delivery) and flag deviations promptly. Support resolution of active escalations, coordinating with category leads, Command Center, and field operations as needed. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- This role requires strong attention to detail, sound judgment on when to escalate, and the ability to operate effectively across a fast-moving, cross-functional environment
- Bachelor's degree in Business, Operations, Engineering, or a related field, or equivalent practical experience
- 5+ years of relevant experience in operations, performance monitoring, quality management, or a related field
- Strong attention to detail and data integrity, with experience maintaining scorecards or performance dashboards
- Demonstrated ability to identify and escalate operational risks in a timely, well-organized manner
- Effective communication skills across cross-functional and multi-level stakeholder groups

Tags: Vehicle Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/aurora-staff-program-manager-operational-quality/