# Associate Manager, Customer Support at Autodesk

- Company: Autodesk
- Company website: https://www.autodesk.com
- Type: Startups
- Level: Senior
- Location: Denver, CO, USA
- Work setup: On-site
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://autodesk.wd1.myworkdayjobs.com/en-US/Ext/job/Denver-CO-USA/Associate-Manager--Customer-Support_26WD101203-2
- Page: https://www.1752.vc/careers/jobs/autodesk-associate-manager-customer-support/

## About the role

We are looking for an experienced, people-focused leader to join Autodesk’s Digital Support Team. As an Associate Manager, Customer Support, you will lead and develop a team focused on delivering exceptional customer support experiences.

## What they're looking for

- 2-3+ years of demonstrated leadership experience through people management, team leadership, coaching, mentorship, project leadership, or similar responsibilities for the success and development of others
- Demonstrated ability to drive individual and team performance against key metrics and business goals, using coaching, data, and operational insights to improve results
- Strong coaching and feedback skills, with the ability to support employee development, performance, and engagement
- Proven ability to manage competing priorities, make sound decisions, and maintain high standard of customer service in a dynamic business landscape
- Demonstrated ability to use data, customer feedback, and operational insights to identify trends and opportunities for improvement
- Understand customer support principles, approaches and considerations. You are committed to improvement of people, processes, training programs, personal growth, team skills, and resources