# Technical Account Manager at Avoca Systems

- Company: Avoca Systems
- What the company does: Avoca automates calls, online scheduling, faxes and e-referrals for radiology networks. Backed by Y Combinator.
- Company website: https://avocasystems.com
- Type: Startups (AI role)
- Level: Senior
- Location: New York HQ
- Work setup: On-site
- Pay: $130K to $170K base salary per year (USD)
- Posted: 2025-11-21
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/avoca/6276d034-6c08-4d8b-8b1a-95a8c002c6dc
- Page: https://www.1752.vc/careers/jobs/avoca-systems-technical-account-manager/

## About the role

As a Technical Account Manager at Avoca, you’ll own the post‑sales technical relationship with our customers, bridging implementation details and ongoing account strategy. You’ll guide home service companies through onboarding and integration, advise on APIs, webhooks, and prompting configurations, and ensure they achieve measurable business outcomes on Avoca’s platform. You will be the trusted technical advisor who translates customer goals into scalable setups, drives adoption, and maintains long-term success.

## What they're looking for

- You take ownership of outcomes, not just tasks. When a customer isn't seeing results, you investigate and act before being asked
- You're a natural bridge-builder: equally energized by digging into API docs and presenting ROI to a customer's executive team
- You think in systems. You see how a single integration choice cascades into call handling quality, booking rates, and revenue
- You bring a builder's mentality. When you spot a gap in process or documentation, you fill it, not just for your accounts, but for the team
- In-office, engaged, and eager to lead from the front at our NYC location full-time

Tags: Customer Success