# Founding Customer Experience Lead at Avora

- Company: Avora (YC F24)
- What the company does: Agents for dental operations. Backed by Y Combinator.
- Company website: https://www.getavora.ai
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco, CA, US
- Work setup: On-site
- Pay: $100K to $140K base salary per year (USD)
- Posted: 2026-01-21
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/avora/jobs/8WZW4HR-founding-customer-experience-lead
- Page: https://www.1752.vc/careers/jobs/avora-founding-customer-experience-lead/

## About the role

As our founding CX lead, you’ll own the complete post-sale customer journey - from onboarding and workflow setup through proactive adoption and expansion. You’ll serve as the trusted internal advocate for customer needs and the external representative of Avora. This is an IC role with a clear path to build and lead the CX function. Onboard and configure AI workflows to each practice’s preferences; train patient-facing teams and get them live quickly

## What they're looking for

- In-person in San Francisco
- Exceptional written & verbal communication, comfortable texting/calling customers daily
- Technical and AI curiosity, willingness to learn latest tools (Claude Code, Ramp Sheets, etc) and support technical troubleshooting

Tags: Operations