# Quality Insights Lead at Axion

- Company: Axion
- What the company does: Axion is the AI platform solving customers’ product quality issues - helping global leaders like Daikin, Harley-Davidson and SharkNinja detect issues earlier, fix them faster, and deliver safer, higher-quality products. Backed by Bessemer, Kleiner Perkins and South Park Commons.
- Company website: https://www.axion.com/
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $60K to $100K base salary per year (USD)
- Posted: 2026-03-23
- Apply by: 2026-10-12
- Apply: https://jobs.ashbyhq.com/axion/2185eae0-5ab7-4589-89b8-a7faa14221af
- Page: https://www.1752.vc/careers/jobs/axion-quality-insights-lead/

## About the role

Axion Ray is looking for a Quality Insights Lead to join our Solutions team and help drive long-term customer value, retention, and expansion. This is an exciting opportunity to be deeply embedded in the customer journey, supporting enterprise clients post-onboarding and ensuring continued success through adoption, value delivery, and growth. The ideal candidate is a hybrid technical and client-facing professional who can effectively communicate across business, product, and engineering stakeholders.

## What they're looking for

- 2-4 years of experience in customer success, solutions, consulting, or technical project delivery
- Strong data fluency, ability to interpret operational data, generate insights, and inform decision-making
- Ability to drive projects forward within a PMO or structured project delivery environment
- Strong written and verbal communication skills, comfortable leading customer-facing conversations
- Detail-oriented and organized, able to manage multiple workstreams across internal and external stakeholders
- Experience managing and configuring SaaS platforms to support customer onboarding, optimize workflows, and ensure successful solution delivery

Tags: Delivery & Enterprise Solutions