# Team Lead, Technical Services at Axis

- Company: Axis
- What the company does: Backed by Y Combinator.
- Company website: http://axis.xyz
- Type: Startups (AI role)
- Level: Senior
- Location: USA - MA - Chelmsford
- Work setup: On-site
- Pay: $85K to $95K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://axis.wd3.myworkdayjobs.com/en-US/External_Career_Site/job/USA---MA---Chelmsford/Team-Lead--Technical-Services_R-123793
- Page: https://www.1752.vc/careers/jobs/axis-team-lead-technical-services/

## About the role

We are seeking a highly motivated and experienced Team Lead, Technical Services to join our high-performing team in delivering world-class technical support to both internal and external customers. In this role, you will lead a team responsible for providing exceptional service through telephone, online helpdesk, and live chat, while fostering a culture of innovation and continuous improvement.

## What they're looking for

- Demonstrated competency in the following areas (Expectations of Leaders): Business (Business Acumen, Strategic Thinking, Leading Change)
- People (Develop Yourself, Develop Others, Build Functional Strengths)
- Organization (Develop Teams, Enable Cooperation, Ethical Leadership)
- Proven coaching-oriented leadership style including leading through periods of change
- Ability to be a leader who empowers others, holds them accountable, and gains satisfaction from others’ success
- High level of emotional intelligence, self-awareness, and resiliency