# Sr Technical Support Representative at Axon

- Company: Axon
- What the company does: The Axon Network connects people, devices, and apps to protect life in all regards From our TASER smart devices, to police body cameras, to our industry leading cloud based evidence management software, we are the world’s premier public safety company and... Backed by a16z and a16z speedrun.
- Company website: https://www.axon.com
- Type: Startups (AI role)
- Level: Senior
- Location: Atlanta, Georgia, United States
- Work setup: On-site
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://job-boards.greenhouse.io/axon/jobs/7612064003?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/axon-sr-technical-support-representative/

## About the role

The Technical Support Representative provides first class technical support to Axon Fusus customers through multiple communication channels which include phone, email and chat. This is a customer-focused, technical, hardware, and software-related support position with responsibilities for meeting or exceeding performance and quality goals. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 1 years experience working in information systems and networking
- Analytical thinker who problem-solves systematically to find resolutions
- Strong knowledge of enterprise network equipment (routers, firewalls, tunnels), configuration, and data flow required
- Experience with security camera systems, VMS, DVR, and NVR solutions is strongly desired
- Completion of or working toward a college degree in a technical discipline
- Certifications such as Network+, Security+, Linux+

Tags: COGS Fusus Help Desk

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/axon-sr-technical-support-representative/