# Optimization Manager at Bamboo Health

- Company: Bamboo Health
- What the company does: Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. Backed by Insight.
- Company website: https://bamboohealth.com/
- Type: Startups
- Level: Senior
- Location: Remote (United States)
- Work setup: Remote
- Posted: 2026-08-13
- Apply by: 2026-10-08
- Apply: https://ats.rippling.com/bamboo-health-careers/jobs/67340935-3954-4e09-ac67-f2f69a48a196
- Page: https://www.1752.vc/careers/jobs/bamboo-health-optimization-manager/

## About the role

Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes.

## What they're looking for

- Close save commitments and renewal decisions on at-risk accounts, and get your contribution logged as its own line in the retention numbers — separate from what would have renewed anyway
- Decide how and when to pitch the up-sell and cross-sell opportunities ChurnZero already values and Salesforce already logs — your job is landing the pitch, not finding or pricing it
- Run the live optimization session yourself — diagnose the workflow gap, decide the recommendation, and get the customer’s sign-off, ChurnZero surfaces the usage data, you own the conversation
- Negotiate discount and product-swap offers within approved playbooks when a save calls for one, and flag the exceptions that fall outside them instead of guessing
- All 150+ Tier 1/2 accounts scored and stack-ranked on the refined ChurnZero health model (refined with CS Ops by day 30)
- At least $100K of retained ARR from that pool is confirmed and logged as attributable to you — a direct, separately tracked contribution to the company's 2026 churn budget goal of staying under $1.6M (ceiling: $2.7M)

Tags: Operations & Finance