# Member Experience, Strategy and Operations at Base Power

- Company: Base Power
- What the company does: Base brings affordable, reliable energy and whole-home backup to homes across Texas — fixed low rates and battery backup that kicks in automatically. Backed by Lightspeed and a16z.
- Company website: https://www.basepowercompany.com/
- Type: Startups
- Level: Mid level
- Location: Austin, TX
- Work setup: On-site
- Posted: 2026-10-16
- Apply by: 2026-11-30
- Apply: https://jobs.ashbyhq.com/base-power/aadaba76-ee6a-4673-a972-0505ae74a7b8?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/base-power-member-experience-strategy-and-operations/

## About the role

Members trust Base to keep their lights on and their bills low. Our job in Member Experience is to make sure we deliver on this across onboarding, billing, support, the app, and what happens when something goes wrong. You'll identify the biggest needle movers for systemic improvement, and then go make the improvements. Found on 1752vc Careers, the job board for startup and VC roles.

Tags: Growth (Marketing, Member Experience &...

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/base-power-member-experience-strategy-and-operations/