# Customer Experience Associate at Basis

- Company: Basis
- What the company does: Basis builds AI agents that do real accounting work end-to-end. Top accounting firms use Basis across CAS, Tax, and Audit to turn their doers into reviewers and expand revenue capacity. Backed by Accel and Khosla.
- Company website: https://www.getbasis.ai/
- Type: Startups (AI role)
- Level: Associate
- Location: New York Office
- Work setup: On-site
- Pay: $70K to $110K base salary per year (USD)
- Posted: 2026-09-14
- Apply by: 2026-10-29
- Apply: https://jobs.ashbyhq.com/basis-ai/c093a58c-a675-475c-8c44-7ec16ca2359a
- Page: https://www.1752.vc/careers/jobs/basis-customer-experience-associate/

## About the role

Basis is deployed at top accounting firms in the country, and our customer base is growing fast. Our customers love what we've built with them. But as with any product, they have questions around how to best leverage Basis. As ticket volume scales, we need a team that is the first voice our customers hear when they have a question, the connective tissue back to our product team, and a key partner to the rest of the Deployed Intelligence function when escalation is needed.

## What they're looking for

- Exposure to accounting, audit, or finance workflows
- SQL or any query language to analyze structured data

Tags: Deployed Intelligence