# Customer Support Specialist (global) at beehiiv

- Company: beehiiv
- What the company does: Create, grow, and monetize your newsletter with easy-to-use newsletter tools. Build email newsletters and websites without any coding. Backed by Lightspeed and NEA.
- Company website: https://beehiiv.com/
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-09-03
- Apply by: 2026-10-18
- Apply: https://beehiiv.bamboohr.com/careers/63
- Page: https://www.1752.vc/careers/jobs/beehiiv-customer-support-specialist-global/

## About the role

This is an incredible opportunity to join a hyper-growth company as one of our Customer Support Specialists. This is a customer-facing role requiring relationship management skills and technical knowledge. You will work with business leaders to understand their needs and map beehiiv’s solutions to their goals.

## What they're looking for

- 3+ years of working in a similar support role
- Prior experience working with Zendesk and other support tools
- Excellent customer relationship management skills
- Solid communication, listening, and writing skills
- Technical problem-solving skills and resolves user issues with care
- Strong organization skills: able to work independently with little direction when necessary

Tags: Customer Support