# Implementation Manager at Benchling

- Company: Benchling
- What the company does: Backed by Y Combinator, a16z and ICONIQ.
- Company website: http://benchling.com
- Type: Startups
- Level: Senior
- Location: Boston, MA
- Work setup: Remote
- Pay: $93K to $136K base salary per year (USD)
- Posted: 2026-08-31
- Apply by: 2026-10-15
- Apply: https://jobs.ashbyhq.com/benchling/1d637755-eba0-4c0f-99aa-a7201779bcf6
- Page: https://www.1752.vc/careers/jobs/benchling-implementation-manager/

## About the role

Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together.

## What they're looking for

- Degree in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field. Advanced degrees preferred
- At least 2 years of experience in a lab or research setting. You must be able to empathize with scientists and quickly understand complicated scientific concepts
- Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives
- Self-starter with the ability to be successful in a startup environment
- Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner
- Ability to travel up to 25% based on customer and project needs

Tags: Customer Experience