# Technical Account Manager at Benchling

- Company: Benchling
- What the company does: Backed by Y Combinator, a16z and ICONIQ.
- Company website: http://benchling.com
- Type: Startups
- Level: Senior
- Location: Boston, MA
- Work setup: Remote
- Pay: $93K to $126K base salary per year (USD)
- Posted: 2026-09-25
- Apply by: 2026-11-09
- Apply: https://jobs.ashbyhq.com/benchling/d2e3176f-beea-4827-a4ba-00989db3fd88
- Page: https://www.1752.vc/careers/jobs/benchling-technical-account-manager-2/

## About the role

Benchling is building a world-class Customer Experience organization to drive the adoption of our platform across our rapidly growing customer base. The Technical Account Manager (TAM) plays a key role within the Optimization Services organization through directly supporting our customers as they leverage Benchling to transform how their research teams work together, post-go-live.

## What they're looking for

- 2+ Years active Benchling experience required – candidates must demonstrate hands-on familiarity with Benchling and the ability to independently lead customer-facing Benchling engagements
- For internal candidates 1+ years at Benchling preferred with a minimum of 9 months of sustained client-facing services experience and proven ability to lead customer-facing or Professional Services workstreams with little to no assistance
- BS or M.Sc . in Molecular Biology, Biochemistry, Genetics, Bioengineering, or similar life science field, required
- Experience in a lab or research setting, ability to empathize with scientists and can quickly understand complicated scientific concepts
- Skilled in internal business systems and project management tools, including LucidChart, Smartsheets, Jira, Certinia, etc
- Strong written and verbal communication skills, you are an excellent presenter and can quickly connect with a range of industry stakeholders, including scientists, project leads, and executives leadership

Tags: Customer Experience