# Enterprise Customer Success Manager at Benepass

- Company: Benepass
- What the company does: Backed by Y Combinator.
- Company website: http://www.getbenepass.com
- Type: Startups
- Level: Senior
- Location: U.S Remote
- Work setup: Remote
- Pay: $125K to $145K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://jobs.ashbyhq.com/benepass/24bd08b7-0e9e-4c56-b5b2-7f42396e313f
- Page: https://www.1752.vc/careers/jobs/benepass-enterprise-customer-success-manager/

## About the role

Own a portfolio of 15–20 high-value enterprise accounts through all stages of the customer lifecycle, from onboarding to renewal and expansion Build multi-threaded relationships across customer organizations, including executive sponsors, People/HR, Finance, and administrators, and drive adoption through strategic enablement and best-practice guidance

## What they're looking for

- 5+ years of experience in customer success or account management in SaaS, fintech, healthcare, or the Benefits space, enterprise experience strongly preferred
- Direct experience working in the Benefits space and/or with complex, multi-stakeholder enterprise customers
- Proven success in quota driven roles, with a focus on retention and expansion
- Proven track record of managing and growing high-value enterprise accounts, including renewals, executive engagement, and expansion
- Demonstrated ability to analyze customer data and business insights to shape account strategy and influence stakeholder decision-making
- Ability to engage customer teams at varying levels of technical and non-technical depth, from end users and administrators through C-level stakeholders

Tags: Operations