# People Experience Support Agent at Benepass

- Company: Benepass
- What the company does: Pre-tax and lifestyle benefits, managed on one platform. Benepass funds, tracks and pays for every benefit your global team actually uses. Backed by Y Combinator.
- Company website: http://www.getbenepass.com
- Type: Startups
- Level: Mid level
- Location: U.S Remote
- Work setup: Remote
- Pay: $55K to $67K base salary per year (USD)
- Posted: 2026-10-26
- Apply by: 2026-12-10
- Apply: https://jobs.ashbyhq.com/benepass/8a7fafef-6027-429f-b964-101011d550e7?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/benepass-people-experience-support-agent/

## About the role

IT Helpdesk & Employee Support: Own the first-line IT helpdesk queue and serve as the first point of contact for employee requests across workplace technology and People processes. Triage and resolve routine issues, with particular focus on account provisioning, access changes, permissions, password resets, and timely access removal; keep employees informed and escalate sensitive or specialized requests. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Previous experience working in a tech startup or remote-first environment
- Exposure to expense management systems such as Expensify, Ramp, or Brex, and familiarity with expense policies
- Basic familiarity with Google Workspace Admin, Okta, or Mac device setup

Tags: G & A

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/benepass-people-experience-support-agent/