# Customer Success Manager (Maternity Cover) Contract at Beonic

- Company: Beonic
- What the company does: Beonic Technologies operates as a consumer insights company, providing data-driven solutions to help businesses improve operations and performance in their venues. Backed by Innovation Bay.
- Company website: https://beonic.com
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://beonic.bamboohr.com/careers/106?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/beonic-customer-success-manager-maternity-cover-contract/

## About the role

The Customer Success function is responsible for ensuring that our clients achieve their goals with the Beonic solutions they deploy. This fixed-term role covers maternity leave and is dedicated to servicing Beonic's Retail sector (retail, commercial property, leisure, stadiums, and similar venues), ensuring contract renewal, upsell and growth across that portfolio. Airport accounts remain with the core Customer Success team and are out of scope for this role. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years of commercial experience, ideally in a SaaS or technology environment
- Knowledge of Martech, CRM, BI and CMS technologies an advantage, eg, Hubspot, Campaign Monitor, Mailchimp, Hubspot, Tableau, PowerBI
- Understanding of common API protocols, e.g. REST, JSON, MQTT etc
- Experience with PM and Service Management tools, (eg. Jira, Trello, Zendesk, Freshdesk etc.)
- Strong customer empathy and ability to communicate technical concepts to both technical and non-technical audiences
- High energy, charismatic, innovative and creative

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/beonic-customer-success-manager-maternity-cover-contract/