# Technical Services Specialist at Bevi

- Company: Bevi
- What the company does: Backed by Bessemer and Techstars.
- Company website: https://www.bevi.co/
- Type: Startups
- Level: Mid level
- Location: Dallas
- Work setup: On-site
- Posted: 2026-09-18
- Apply by: 2026-11-02
- Apply: https://job-boards.greenhouse.io/bevicareers/jobs/4410834009
- Page: https://www.1752.vc/careers/jobs/bevi-technical-services-specialist-2/

## About the role

We are seeking a full time Technical Services Specialist to join our best-in-class Technical Services Team. In this role, you will use your independent judgment as an expert troubleshooter, coach, and diagnostician with regard to Bevi machines. You will serve both our Direct and Partner customers via phone and email helping to ensure our machines are running at peak performance.

## What they're looking for

- Ability to maintain a consistent schedule of 11am-7pm CT / 12pm - 8pm ET
- Ability to learn and understand hardware and software systems in order to troubleshoot effectively
- Proficiency in utilizing independent judgment and decision making to provide improvement recommendations to stakeholders, and to provide troubleshooting steps for Bevi’s customers
- Ensure Bevi's customers receive industry defining technical support
- Great attitude and willingness to go above and beyond for an exceptional customer experience
- Exceptional verbal support skills on the phone, strong writing skills, and a focus on thorough ticket management and throughput

Tags: Technical Services