# Service Desk Analyst at BeyondTrust

- Company: BeyondTrust
- What the company does: Backed by Insight.
- Company website: http://www.beyondtrust.com
- Type: Startups
- Level: Analyst
- Location: Hybrid Halifax, NS
- Work setup: Hybrid
- Posted: 2026-09-30
- Apply by: 2026-11-14
- Apply: https://job-boards.greenhouse.io/beyondtrust/jobs/8231687?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/beyondtrust-service-desk-analyst/

## About the role

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Provide technical support and assistance to end users in person and remotely, ensuring timely resolution of IT-related issues and inquiries
- Coordination with internal infrastructure to perform any switches upgrade, internal security operations to perform firewall upgrade when required
- Monitor IT systems and networks to identify potential issues, proactively mitigate risks, and ensure optimal system performance
- Collaborate with third-party vendors for equipment maintenance, repairs, and warranty claims. Coordinate and follow up on service requests, ensuring timely resolution and satisfactory service delivery
- Conduct training sessions and provide orientation to new employees on IT systems, software, and best practices to enhance user knowledge and productivity
- A bachelor's degree in computer science, information technology, or a related field experience

Tags: Information Systems

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/beyondtrust-service-desk-analyst/