# Technical Training Content Developer at BigCommerce

- Company: BigCommerce
- What the company does: Backed by General Catalyst.
- Company website: http://www.bigcommerce.com/
- Type: Startups
- Level: Mid level
- Location: United States - Remote
- Work setup: Remote
- Posted: 2026-08-25
- Apply by: 2026-10-09
- Apply: https://bigcommerce.wd12.myworkdayjobs.com/en-US/Commerce/job/United-States---Remote/Technical-Training-Content-Developer_JR102714-1
- Page: https://www.1752.vc/careers/jobs/bigcommerce-technical-training-content-developer/

## About the role

Serve as a key contributor to the creation, maintenance, and ongoing updates of Commerce product training and technical learning content, ensuring accuracy and relevance with each platform release. Partner closely with Product, Engineering, and Professional Services to translate platform changes into accurate, engaging, and up-to-date learning content across all course formats.

## What they're looking for

- 3–5 years of combined experience in the technology industry with a focus on technical writing, instructional design, product training, developer education, or similar roles
- Working knowledge of GitHub and local development practices, able to run and modify a site locally using popular frameworks like Next.js or Nuxt.js
- Experience with ecommerce tools and applications, including SaaS and open source storefronts, headless implementations, POS, PIM, OMS, ERP, and payment gateways
- Solid technical foundation: comfortable with APIs and able to run API requests given API docs or a Postman library, familiar with front-end development tools and at ease with HTML/CSS/JS
- Exceptional verbal and written communication skills, able to explain complex technical topics clearly to audiences of all experience levels
- Proactive, transparent communicator who is mindful of stakeholder needs across global, matrixed organizations