# Professional Services Engineer at BigID

- Company: BigID
- What the company does: BigID delivers enterprise data security, DSPM, and AI governance to discover, classify, and protect sensitive data across cloud, on-prem, and AI systems. Trusted by Fortune 500. Backed by Bessemer.
- Company website: https://bigid.com/
- Type: Startups
- Level: Mid level
- Location: Remote- USA East Coast
- Work setup: Remote
- Pay: $90K to $110K base salary per year (USD)
- Posted: 2026-07-14
- Apply by: 2026-10-08
- Apply: https://bigid.com/company/careers/job-details/8633794002?gh_jid=8633794002
- Page: https://www.1752.vc/careers/jobs/bigid-professional-services-engineer/

## About the role

BigID's Services team is central to how our customers succeed — we own the setup, integration, and deployment of BigID's discovery tools for customers and implementation partners. As a Services Delivery Engineer, you'll be the technical backbone of that experience: translating customer requirements into working solutions, troubleshooting deployment issues at their root cause, and partnering with Engineering and Product to make every future rollout smoother than the last.

## What they're looking for

- Partner directly with client stakeholders to understand technical requirements and align them to business objectives
- Plan and lead implementation engagements — deploying solution components and configuring the product to meet each client's specific environment
- Collaborate across internal teams and client organizations to ensure smooth rollout and successful integration of BigID solutions
- Deliver technical training tailored to the audience, from hands-on admins to executive stakeholders
- Identify root causes of deployment issues and drive them to resolution
- Work closely with Engineering and Product Management to document field issues, enhancement requests, and opportunities to improve the implementation process

Tags: Services