# Senior Solutions Architect at BigPanda

- Company: BigPanda
- What the company does: Backed by Battery, Insight and Sequoia.
- Company website: http://www.bigpanda.io/
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://jobs.gem.com/bigpanda/am9icG9zdDrhZWEtSmkBO8BRstRgBEz0
- Page: https://www.1752.vc/careers/jobs/bigpanda-senior-solutions-architect-2/

## About the role

About the Role: BigPanda is seeking a Senior Solutions Architect to join our Professional Services team in EMEA. This is the ideal opportunity for someone with a strong delivery background in implementations, consulting, and managing long-term engagements with enterprise customers. This role will help drive the growth and adoption of the BigPanda platform with strategic customers on their AIOps journey.

## What they're looking for

- 5+ years experience in post-sales, technical architecture, consulting, or professional services roles
- Knowledge of monitoring, observability, ITSM, and incident response platforms
- Strong architecture, whiteboarding, and technical documentation skills across multi-platform environments
- Comfortable using AI-assisted tooling in your own delivery work - development, data analysis, documentation and solution design
- High-energy, self-motivated, and able to "own" projects from end to end
- Experience working with strategic clients, mitigating project risk, and creating solutions to manage conflict