# Senior Solutions Architect at BigPanda

- Company: BigPanda
- What the company does: Backed by Battery, Insight and Sequoia.
- Company website: http://www.bigpanda.io/
- Type: Startups
- Level: Senior
- Location: United States - Remote
- Work setup: Remote
- Pay: $170K to $200K base salary per year (USD)
- Posted: 2026-09-04
- Apply by: 2026-10-19
- Apply: https://jobs.gem.com/bigpanda/am9icG9zdDog3VO7heSgmmLjulGiw-Tq
- Page: https://www.1752.vc/careers/jobs/bigpanda-senior-solutions-architect/

## About the role

BigPanda is seeking a Senior Solutions Architect to join our Professional Services team. This is a customer-facing, hands-on role focused on helping enterprise customers design, implement, and realize value from the BigPanda platform. You will serve as a trusted technical advisor and architect, guiding customers through AIOps initiatives and helping them modernize incident management and service operations.

## What they're looking for

- 5+ years of experience in post-sales technical architecture, consulting, or professional services roles
- Experience delivering enterprise implementations across multiple stakeholder groups
- Strong architecture, whiteboarding, and technical documentation skills across multi-platform environments
- Ability to work effectively with customer stakeholders and connect technical decisions to business outcomes
- Strong consultative communication skills across technical and non-technical audiences
- Interest in improving team practices through mentoring, reusable assets, or process development