# Staff Program Manager at BILL

- Company: BILL
- What the company does: BILL (NYSE: BILL) provides financial automation software for small and midsize businesses (SMBs), streamlining payables, receivables, and expense management. Backed by Emergence Capital.
- Company website: https://bill.com
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: On-site
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://www.bill.com/job?6181946004&gh_jid=6181946004
- Page: https://www.1752.vc/careers/jobs/bill-staff-program-manager/

## About the role

Post Sales is where BILL turns new customers into retained, growing ones, spanning Onboarding, Customer Success, and Customer Solutions. As the Program Manager for Post Sales, you are the connective tissue that turns our priorities into executed outcomes. Reporting to the VP of Post Sales, you own the path from problem statement to done for our most important cross-functional initiatives. You bring structure to ambiguity, gather the requirements our partner teams need, and drive work to ground.

## What they're looking for

- 4 to 7 years in program or project management, business operations, revenue operations, or a comparable role driving cross-functional execution
- A track record of taking ambiguous initiatives from problem to done, and a talent for bringing structure to chaos
- Strength in gathering requirements and translating business problems into clear specifications for operations and technical partners
- The ability to influence peers, managers, and directors toward shared goals without direct reporting authority
- Fluency working within existing systems of record and standards, a partner to Ops, not a parallel builder
- Comfort with core Post Sales and Customer Success metrics (retention, net revenue, onboarding, CSAT) and the ability to turn data into clear narratives

Tags: Revenue