# Customer Support - Remote at Bilt Rewards

- Company: Bilt Rewards
- What the company does: Bilt is the membership program for where you live, transforming housing payments into valuable rewards while connecting members with exclusive benefits in their neighborhood. Backed by General Catalyst.
- Company website: https://www.biltrewards.com/
- Type: Startups
- Level: Mid level
- Location: New York, United States
- Work setup: On-site
- Pay: $50K to $55K base salary per year (USD)
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://jobs.gem.com/bilt/am9icG9zdDr9Xoq3k8QI8BD5AInFrg1_
- Page: https://www.1752.vc/careers/jobs/bilt-rewards-customer-support-remote/

## About the role

What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants. We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens.

## What they're looking for

- 0-2+ years of professional experience in customer support, operations, or related field
- Extremely organized with strong written and verbal skills
- A team player who’s able to learn new platforms quickly and is patient and adaptable in a fast-paced environment
- Driven to take on new responsibilities, with an ability to stay focused on assigned tasks
- Strong attention to detail with the intelligence to use critical thinking for solutions. Flexibility - We are disrupting an industry so changes to traditional processes should be expected
- Ability to deal with extremely confidential and sensitive information


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/bilt-rewards-customer-support-remote/