# Product Specialist - Concierge at Bilt Rewards

- Company: Bilt Rewards
- What the company does: Bilt is the membership program for where you live, transforming housing payments into valuable rewards while connecting members with exclusive benefits in their neighborhood. Backed by General Catalyst.
- Company website: https://www.biltrewards.com/
- Type: Startups
- Level: Mid level
- Location: New York, United States
- Work setup: On-site
- Pay: $70K to $120K base salary per year (USD)
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://jobs.gem.com/bilt/am9icG9zdDo146VFDypaafJ-o3lfwj-N
- Page: https://www.1752.vc/careers/jobs/bilt-rewards-product-specialist-concierge/

## About the role

What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants. We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens.

## What they're looking for

- Around 3 years of relevant experience — we're also open to candidates with about a year if they bring a proven technical background
- Genuine technical appetite: comfort operating git with AI tooling, reviewing PRs, and editing structured files like YAML and markdown (or a demonstrated ability to pick this up fast)
- Strong diagnostic instincts — the ability to trace a problem across multiple systems and land on the actual root cause, not the nearest symptom
- Exceptional written and verbal communication — you'll work with nearly every pod at Bilt and need to say "no" or "not that way" and have it land well
- Experience working with LLM-powered products, prompting, or conversational AI
- Ability to own a daily operating loop end to end with minimal supervision, and to prioritize by frequency and blast radius