# Senior Customer Success Manager, Strategic Partnerships at BitSight Technologies

- Company: BitSight Technologies
- What the company does: AI-powered cyber risk intelligence platform. Continuous visibility into your attack surface, third-party ecosystem, and threats. Trusted by 3,500+ enterprises. Backed by Menlo.
- Company website: https://www.bitsight.com
- Type: Startups
- Level: Senior
- Location: 2 Locations
- Work setup: On-site
- Pay: $88K to $110K base salary per year (USD)
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://bitsight.wd1.myworkdayjobs.com/en-US/Bitsight/job/Boston-MA/Senior-Customer-Success-Manager--Strategic-Partnerships_JR101430?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/bitsight-technologies-senior-customer-success-manager-strategic-partnerships/

## About the role

The Strategic Partnerships Customer Success Manager is a senior business operator with a strategic vision, responsible for owning the post-sale success, value adoption, expansion, and retention of Bitsight's most strategic customer accounts; including OEMs (Original Equipment Manufacturers), and Insurance use cases. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Post-sales or customer success experience including Customer Success, Strategic Account Management, Solutions Consulting, Professional Services, or Program Management in SaaS or software partnership environments
- Proven track record managing large portfolios (80+ accounts) of enterprise, strategic, or high-revenue partner accounts with direct accountability for revenue retention, expansion, and NRR improvement
- Direct experience supporting OEM, MSSP, ISV, platform, or integration-driven customers, experience in cybersecurity, threat intelligence, risk management, or insurance technology platforms is preferred
- Demonstrated expertise building and managing complex, C-suite level relationships across matrixed organizations, proven ability to influence executive decision-making and drive strategic alignment
- Experience leading or contributing to scalable CS strategy, process design, or organizational best practices, track record of mentoring and developing teams is a plus
- Background in insurance software, managed services, platform distribution models, or enterprise security software is highly valued


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/bitsight-technologies-senior-customer-success-manager-strategic-partnerships/