# Implementation Engineer, Customer Support at Bitwarden

- Company: Bitwarden
- What the company does: Bitwarden is the trusted, open source password manager for individuals, teams, and enterprises. Securely store, share, and manage passwords, passkeys, and secrets. Free to start. Backed by Battery.
- Company website: https://bitwarden.com/
- Type: Startups
- Level: Mid level
- Location: Remote, U.S.
- Work setup: Remote
- Pay: $100K to $140K base salary per year (USD)
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://bitwarden.com/careers/7985622003/?gh_jid=7985622003
- Page: https://www.1752.vc/careers/jobs/bitwarden-implementation-engineer-customer-support/

## About the role

Bitwarden is looking for a server and cloud enthusiast, with experience in both communicating about and deploying these technologies. You will become a Bitwarden product expert and handle business inquiries regarding our products, troubleshooting technical issues, completing systems integrations, and ensuring customer satisfaction. This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time.

## What they're looking for

- Excellent English and grammar
- Excellent problem-solving skills (you might not know all the answers but you know how to find and communicate the solutions)
- Project planning, including collaborative and individual time management
- A passion for supporting your team members, growing together (technical ability and emotional intelligence), and sharing your knowledge with all
- A strong sense of empathy and the ability to advocate for others
- A passion for helping Bitwarden users

Tags: Customer Support