# Senior Helpdesk Engineer at Blend Labs

- Company: Blend Labs
- What the company does: BlendLabs develops and coordinates premium supplement formulas, white label products, and premixes built on science, compliance, and innovation. Backed by a16z.
- Company website: https://www.blend-labs.com
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: On-site
- Pay: $90K to $106K base salary per year (USD)
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/blend/jobs/6220332004?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/blend-senior-helpdesk-engineer/

## About the role

Blend IT runs three complementary teams: Helpdesk (day-to-day employee productivity, including hands-on fleet and identity operations), Infrastructure & Projects (platform-level architecture for the systems, SaaS, and automation tooling IT depends on), and Enterprise Apps (Finance, GTM, and People Ops stacks). Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of IT support experience, including meaningful time past Tier 1. You've already handled escalations and carried at least one real project from kickoff to done, not just followed a runbook
- Real curiosity about AI and automation tooling. You don't need to have shipped a production agent or workflow yet, but you should already be experimenting, or clearly want to
- Comfortable owning ambiguity and moving between queue work and project work without losing track of either
- Hands-on with a modern endpoint/identity stack (JAMF, Intune, Okta, or comparable) and a modern ITSM (Freshservice, Zendesk, Jira Service Management)
- Strong macOS and Windows troubleshooting fundamentals plus working knowledge of networking (DNS, DHCP, VPN, Wi-Fi) at the endpoint level
- Senior peer presence: comfortable driving a project without close supervision, and giving/receiving direct feedback with teammates and stakeholders

Tags: Information Technology- Blend Labs

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/blend-senior-helpdesk-engineer/