# Retention Account Manager, SMB at Block

- Company: Block
- What the company does: Backed by 500 Global.
- Company website: https://blockblock.io
- Type: Startups (AI role)
- Level: Senior
- Location: Los Angeles, CA, United States of America
- Work setup: On-site
- Pay: $107K to $160K base salary per year (USD)
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: http://block.xyz/careers/jobs/5456921008?gh_jid=5456921008&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/block-retention-account-manager-smb/

## About the role

Join the Square Account Management team and help merchants thrive within our ecosystem! As a Retention Account Manager, you'll partner with SMB business owners across all verticals to help them rediscover the value of our platform. In this role, you'll engage with merchants at critical moments in their journey, leveraging retention strategies to reduce churn and fuel long-term partnership. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years experience in Sales, Account Management, or related field
- Experience discovering and closing both retention & growth opportunities
- Experience successfully managing a pipeline to achieve revenue targets
- Excellent negotiation & financial literacy skills
- Excellent storytelling & vision setting skills
- Excellent organizational, analytical, written, and verbal communication skills

Tags: S&M - Sales - Square Account...

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/block-retention-account-manager-smb/