# Customer Success Manager at Blockit AI

- Company: Blockit AI
- What the company does: CC Blockit on any email or Slack thread and it negotiates the times, handles the time zones and sends the invite. Google and Outlook. 30-day free trial. Backed by Sequoia.
- Company website: https://www.blockit.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://jobs.ashbyhq.com/blockit/f25e8def-a8bc-4356-bc73-785854f6b373
- Page: https://www.1752.vc/careers/jobs/blockit-ai-customer-success-manager/

## About the role

Lead Enterprise onboarding, pilots, and rollouts end to end — setup, admin training, then adoption team by team: usage reviews with admins and chasing the pockets that haven’t linked calendars. Serve as the primary contact for inbound support and agent-behavior feedback via email and Slack.

## What they're looking for

- 3+ years in customer success, account management, or solutions. Founding or first-CS-hire experience is a strong plus
- Technically curious and unafraid of the stack — you can hold your own with engineers
- Comfortable with data and quick to learn. You know the difference between a number and a story
- Commercially aware: you’ve read an account, known when it was ready to grow, and made the case with evidence rather than instinct
- Exceptional writer — most of this job happens in email and Slack, in front of managing partners and heads of platform at some of the best firms in the world
- Bonus: experience with horizontal productivity tools, or a network in venture capital, private equity, or professional services

Tags: GTM