# Customer Operations Analyst at BlueCargo

- Company: BlueCargo (YC S18)
- What the company does: The automated solution for complex freight transactions. Backed by Y Combinator.
- Company website: http://www.bluecargo.io/
- Type: Startups
- Level: Analyst
- Location: Los Angeles, CA, US / New York, NY, US
- Work setup: On-site
- Pay: $70K to $110K base salary per year (USD)
- Posted: 2025-05-20
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/bluecargo/jobs/Evib4nI-customer-operations-analyst
- Page: https://www.1752.vc/careers/jobs/bluecargo-customer-operations-analyst/

## About the role

As a Customer Operations Associate , you'll be at the forefront of ensuring our clients receive accurate and timely freight audits. Your work will directly impact client satisfaction, operational efficiency, and the continuous improvement of our services. This role offers a unique opportunity to grow within the company, with potential career paths leading to roles in Customer Success, Product Management, or Operations Leadership.

## What they're looking for

- In addition to the following skills, we are looking for PROBLEM SOLVERS with an entrepreneurial mindset:
- Experience : Previous experience in operations, customer service, or account management in the logistics/transportation industry. Experience in D&D Audit and Account Payables in a plus
- Analytical Skills : Ability to collect data, analyze results, and draw valid conclusions
- Tech-Savvy : Passion for technology and data, with a keen interest in leveraging tools to improve processes. Experience in EDI integration is a plus
- Communication : Excellent written and spoken communication skills

Tags: Operations