# Director of Professional Services at Bluefish AI

- Company: Bluefish AI
- What the company does: Bluefish is the AI marketing platform of choice for the Fortune 500. Gain visibility and control over your brand. Backed by NEA.
- Company website: https://www.bluefishai.com/
- Type: Startups (AI role)
- Level: Principal and up
- Location: New York, Hybrid
- Work setup: Hybrid
- Posted: 2026-03-27
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/bluefishai/jobs/5168518008
- Page: https://www.1752.vc/careers/jobs/bluefish-ai-director-of-professional-services/

## About the role

Bluefish is seeking an experienced and client-centric Director of Professional Services to lead and scale our delivery pods. This role is a critical leader within the Strategy & Services organization, responsible for managing and developing Customer AI Strategists, AI Consultants, and Customer AI Analysts, and driving portfolio-level strategy, client retention, and renewal ownership across key industry verticals.

## What they're looking for

- 12+ years of experience in client services, management consulting, enterprise customer success, or a related field, with meaningful experience managing senior client relationships
- Proven track record of owning portfolio-level outcomes — including renewals, expansions, and executive-level client engagement — across complex, multi-brand or multi-market accounts
- Strong strategic thinking skills with the ability to frame ambiguous problems, make clear tradeoff decisions, and drive accountability across a team
- Experience leading and developing high-performing delivery teams, with a coaching orientation and a focus on career growth
- Excellent communicator and executive presence — comfortable leading conversations with VP and SVP-level client stakeholders and cross-functional partners alike
- Analytically grounded, with experience working alongside data and strategy teams to develop insight-driven narratives and client recommendations

Tags: Services