# Strategic Customer Success Lead at Bluefish AI

- Company: Bluefish AI
- What the company does: Bluefish is the AI marketing platform of choice for the Fortune 500. Gain visibility and control over your brand. Backed by NEA.
- Company website: https://www.bluefishai.com/
- Type: Startups (AI role)
- Level: Senior
- Location: New York, Hybrid
- Work setup: Hybrid
- Posted: 2026-02-10
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/bluefishai/jobs/5116570008
- Page: https://www.1752.vc/careers/jobs/bluefish-ai-strategic-customer-success-lead/

## About the role

We are looking for a Strategic Customer Success Lead to shape and scale how Bluefish delivers value across Fortune 500 teams. This role is foundational to building a repeatable CS approach that balances deep product expertise with 1:1 strategic partnership.

## What they're looking for

- 5+ years of experience in account management, customer success, or strategic partnerships—ideally in SaaS, ad tech, or marketing technology
- Proven experience delivering value to enterprise customers in high-touch, relationship-driven roles
- Strong background in advertising, campaign strategy, and measurement, experience advising customers on media strategy is required
- Demonstrated ability to operate as a trusted strategic advisor to senior customer stakeholders
- Comfort working with data, usage signals, and customer feedback to inform strategy and recommendations
- Strong communication and relationship-building skills, with the ability to explain complex concepts clearly and confidently

Tags: Customer Success