# Sr. Disputes Operation Analyst at BlueVine

- Company: BlueVine
- What the company does: Bluevine is a powerful online business banking platform built for where you are & where your business is going- with lower fees & effortless money movement. Backed by Lightspeed and Menlo.
- Company website: https://bluevine.com/
- Type: Startups
- Level: Senior
- Location: Salt Lake City, UT
- Work setup: On-site
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://job-boards.greenhouse.io/bluevineus/jobs/7986833003
- Page: https://www.1752.vc/careers/jobs/bluevine-sr-disputes-operation-analyst/

## About the role

As the Senior Disputes Operations Analyst, you will serve as a subject matter expert managing the end-to-end lifecycle of complex client dispute claims, including debit cards, credit cards, and non-debit transactions. This role focuses on filing dispute claims with external vendors, conducting thorough upfront and post-resolution investigations, and maintaining strict adherence to internal SLAs.

## What they're looking for

- Accurately file dispute claims with third-party vendors and financial institutions, performing both upfront and post-resolution investigations
- Conduct meticulous data review and analysis to validate the legitimacy of all submitted claims in accordance with Business Bank requirements
- Lead comprehensive investigations into unauthorized transactions, actively monitoring for and identifying emerging patterns of card fraud, account takeover (ATO) activity, and dispute abuse
- Own the formal appeals process for denied claims, conducting secondary reviews to ensure fair, accurate, and well-documented decisions
- Serve as an escalation point for Customer Service to evaluate and resolve complex or sensitive client dispute inquiries
- Act as a peer mentor and resource, providing technical guidance, support, and oversight to other analysts on the team

Tags: Risk