# Founding Customer Strategy Lead at Bonfire Analytics

- Company: Bonfire Analytics
- What the company does: Identify the physicians, physician groups, hospitals, and health systems likely to buy before the first contact, using claims and population-health data. Backed by Alchemist.
- Company website: https://bonfireanalytics.com
- Type: Startups (AI role)
- Level: Senior
- Location: New York City
- Work setup: On-site
- Posted: 2026-08-10
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/bonfireanalytics/184ebe95-be17-48e4-89ba-857b2240eb1d
- Page: https://www.1752.vc/careers/jobs/bonfire-analytics-founding-customer-strategy-lead/

## About the role

Own customer relationships and strategy - serve as the primary point of contact for a portfolio of customers; set the plan for each account and lead onboarding, training, and check-ins that customers actually look forward to Turn questions into answers - scope customer requests, work with our data to pull the numbers, and package findings into clear, customer-ready reports and presentations

## What they're looking for

- 2+ years in a customer-facing role (customer success, account management, consulting, strategy & operations, or an analytical role with heavy customer exposure)
- Comfortable working with data: a working knowledge of SQL (or proof you can pick it up fast), and the instinct to sanity-check a number before it goes to a customer
- AI-forward by habit: you already use AI tools daily to work faster and better, and you're excited to keep pushing what they can do
- Excellent communicator with genuine customer empathy, you build relationships naturally and explain technical topics in plain language
- Eager to learn and grow at an early-stage startup: you want real ownership and you pick up new skills fast
- No healthcare experience required, what matters is curiosity and the ability to learn the domain quickly

Tags: Customer Success