# GTM - Customer Success Manager at Boom

- Company: Boom
- What the company does: Organic, scientifically-formulated products uniquely crafted to care, simplify and celebrate every stage of your beauty journey. Questions? Connect with us at (929) 266-2100.
- Company website: https://boombeauty.com
- Type: Startups
- Level: Senior
- Location: Austin Texas
- Work setup: On-site
- Pay: $70K to $115K base salary per year (USD)
- Posted: 2026-03-19
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/Boom/1179a499-1242-469b-a597-d5154cd80d47
- Page: https://www.1752.vc/careers/jobs/boom-gtm-customer-success-manager/

## About the role

Onboarding: Lead onboarding for Boom’s core products, BoomScreen and BoomReport, ensuring a fast and smooth time-to-value Implementation & Enablement: Coordinate launch of BoomScreen and BoomReport across property management systems, integrations, and workflows; facilitate client readiness for go-live from a technical perspective and troubleshoot as needed

## What they're looking for

- 3+ years in Customer Success and/or Account Management (B2B SaaS required)
- Demonstrated success leading customer onboardings and trainings
- Proactive problem-solver and resourceful executor who thrives in a fast-paced, evolving startup environment
- Extereme attention to detail and high degree of ownership
- Strong communication and organizational skills, able to simplify complex workflows for clients
- Proficiency with CRM/CS tools (Attio, ClickUp, Intercom, Zapier) and comfort with data-driven insights

Tags: GTM