# Team Lead at Bosch

- Company: Bosch
- What the company does: Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the following key areas: Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services.
- Type: Startups
- Level: Senior
- Location: Fort Lauderdale, FL
- Work setup: On-site
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://jobs.smartrecruiters.com/BoschGroup/744000152237954
- Page: https://www.1752.vc/careers/jobs/bosch-team-lead/

## About the role

The position of the TL consists of two mandatory basic roles: Performance- and People Manager. The Admin Team Leader of the Customer Service Team in the automotive sector is responsible for overseeing and guiding a team of service experts who provide customer assistance and emergency support via phone. This role requires strong leadership skills, strong focus on performance, and a commitment to delivering exceptional customer service.

## What they're looking for

- University degree in Business Administration, Industrial Engineering, or a related field preferred
- Strong computer skills
- Proficient in MS Office (Excel, Word, PowerPoint, Outlook)
- 4 years of experience as a Team Lead in Shared Service Center
- English level B2+/C1