# Support Engineer at Boulevard

- Company: Boulevard
- What the company does: See why Boulevard is the fastest-growing client experience platform. Boost bookings. Optimize your calendar. Automate marketing. Streamline payments. Maximize revenue. Backed by Index.
- Company website: http://joinblvd.com/
- Type: Startups
- Level: Mid level
- Location: Remote - USA
- Work setup: Remote
- Pay: $122K to $165K base salary per year (USD)
- Posted: 2026-10-19
- Apply by: 2026-12-03
- Apply: https://job-boards.greenhouse.io/boulevard/jobs/4723267006?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/boulevard-support-engineer/

## About the role

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen . Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 4+ years in technical support, solutions engineering, or a customer-facing engineering role at a fast-paced SaaS company
- A track record of owning a technical area or system end to end, including escalations, documentation, and cross-functional collaboration
- Comfort with sprint planning and engineering rituals, and the ability to turn supportability concerns into actionable input for engineers
- The ability to spot patterns across incidents, anticipate risk, and drive preventative improvements, with sound judgment on high-impact decisions based on customer impact, risk, and business needs
- Clear, effective communication that makes complex technical concepts easy to understand for customers, support teams, engineering, and stakeholders at every level, plus a trainer’s mindset to mentor and elevate others
- A growth mindset and a passion for continuous improvement and building scalable support systems in a fast-growing environment

Tags: Customer Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/boulevard-support-engineer/