# Customer Success Manager, Public Sector at Box

- Company: Box
- What the company does: Intelligent Content Management makes it easy to automate workflows, collaborate internally and externally, and protect your sensitive data, all on one platform. Backed by Bessemer, a16z and NEA.
- Company website: https://www.box.com
- Type: Startups
- Level: Senior
- Location: Washington, DC
- Work setup: On-site
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://job-boards.greenhouse.io/boxinc/jobs/8351285?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/box-customer-success-manager-public-sector-2/

## About the role

Own the post-sales relationship for a portfolio of enterprise customers, with a focus on driving measurable business outcomes and long-term value realization Partner with customers to map and redesign critical workflows Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box
- You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions, unlock new use cases, and increase your impact
- 2+ years of experience in Customer Success, Account Management, Solutions Consulting, or a related customer-facing role in SaaS
- Experience working with enterprise customers and engaging with senior stakeholders and executives
- Demonstrated ability to translate customer needs into practical solutions and business outcomes
- Comfort navigating both technical and business conversations, including discussing integrations, systems, and data flows at a high level

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/box-customer-success-manager-public-sector-2/