# Customer Success Manager at Box

- Company: Box
- What the company does: Intelligent Content Management makes it easy to automate workflows, collaborate internally and externally, and protect your sensitive data, all on one platform. Backed by Bessemer, a16z and NEA.
- Company website: https://www.box.com
- Type: Startups
- Level: Senior
- Location: Chicago, Illinois, United States
- Work setup: On-site
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://job-boards.greenhouse.io/boxinc/jobs/8350331?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/box-customer-success-manager/

## About the role

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Own a book of Mid-Market accounts and build trusted partnerships that drive adoption, renewal, and growth
- Lead discovery, value reviews, and product demos that tie business goals to clear outcomes
- Maintain operational rigor across systems—forecast renewals, track health, and prioritize actions based on signals
- Build account plans, identify risks/opportunities, and execute proactive playbooks to improve customer value
- Collaborate cross-functionally to remove roadblocks and deliver solutions that matter
- Prioritize customer meetings (virtual and onsite as needed) to accelerate impact across your territory

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/box-customer-success-manager/