# Enterprise Customer Success Manager - West at Box

- Company: Box
- What the company does: Intelligent Content Management makes it easy to automate workflows, collaborate internally and externally, and protect your sensitive data, all on one platform. Backed by Bessemer, a16z and NEA.
- Company website: https://www.box.com
- Type: Startups
- Level: Senior
- Location: San Francisco, CA or Redwood City, CA
- Work setup: On-site
- Posted: 2026-10-07
- Apply by: 2026-11-21
- Apply: https://job-boards.greenhouse.io/boxinc/jobs/8262078?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/box-enterprise-customer-success-manager-west/

## About the role

Own the post-sales relationship for a portfolio of enterprise customers, with a focus on driving measurable business outcomes and long-term value realization Partner with customers to map and redesign critical workflows Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- We are an AI-first company. You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions, unlock new use cases, and increase your impact
- 2+ years of experience in Customer Success, Account Management, Solutions Consulting, or a related customer-facing managing a book of business
- Experience working with enterprise customers and engaging with senior stakeholders and executives
- Demonstrated ability to translate customer needs into practical solutions and business outcomes
- Comfort navigating both technical and business conversations, including discussing integrations, systems, and data flows at a high level
- Solid hands-on experience with modern AI platforms and tools, with enough technical depth to understand, evaluate, and challenge solutions without needing to write production code

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/box-enterprise-customer-success-manager-west/