# Senior Technical Duty Officer, Cloud Ops at Box

- Company: Box
- What the company does: Intelligent Content Management makes it easy to automate workflows, collaborate internally and externally, and protect your sensitive data, all on one platform. Backed by Bessemer, a16z and NEA.
- Company website: https://www.box.com
- Type: Startups
- Level: Senior
- Location: Redwood City, CA, United States
- Work setup: On-site
- Posted: 2026-08-24
- Apply by: 2026-10-12
- Apply: https://job-boards.greenhouse.io/boxinc/jobs/8133221
- Page: https://www.1752.vc/careers/jobs/box-senior-technical-duty-officer-cloud-ops/

## About the role

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations.

## What they're looking for

- 5+ years in SRE, production operations, reliability engineering, or equivalent high-scale internet/SaaS operations with repeated experience leading or co-leading major production incidents
- Demonstrated Incident Commander / Technical Duty Officer (or equivalent) skill: calm under uncertainty, clear communication, ability to delegate, and judgment on when to escalate vs. when to dig deeper
- Proficient in Python for automation and tooling (not just one-off scripts): readable code, APIs, packaging or service-style tools others can run, and comfort reviewing others’ automation
- Solid Linux/Unix troubleshooting, comfort in multi-tier distributed systems (app, data, network, cloud)
- Networking literacy sufficient for real incidents (DNS, TLS, load balancing, HTTP, basic routing/firewall concepts)
- Experience with cloud environments (GCP preferred, AWS/Azure also valued) and container/orchestration concepts (Kubernetes or equivalent)

Tags: Engineering Operations - COGs