# Strategic Customer Success Manager - MarTech / AdTech, US at Branch

- Company: Branch
- What the company does: Drive mobile growth with the industry-leading MMP and deep linking platform. Branch provides the privacy-safe attribution and linking infrastructure for 100,000 apps. Backed by NEA, Pear VC and Madrona.
- Company website: https://www.branch.io/
- Type: Startups
- Level: Senior
- Location: Remote - TX
- Work setup: Remote
- Pay: $144K to $180K base salary per year (USD)
- Posted: 2026-07-07
- Apply by: 2026-10-08
- Apply: https://branch.io/careers/apply/?gh_jid=8049304
- Page: https://www.1752.vc/careers/jobs/branch-strategic-customer-success-manager-martech-adtech-us/

## About the role

We are innovative, scaling with purpose, and led by seasoned leaders who know how to build enduring companies. Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we’re big enough to matter, small enough for you to make a real impact. If you’re excited by the grit of building, rapid learning, and shaping the future of customer growth, you’ll find your place here.

## What they're looking for

- 6+ years of experience in Customer Success or strategic Account Management, including a proven track record of retaining and growing global flagship accounts (e.g., $1M+ ARR)
- 2+ years of experience in the AdTech / MarTech space preferable working with large, global, or strategic-tier clients
- Comfort engaging and influencing senior stakeholders , up to the VP and C-level, across multiple regions and business units
- Demonstrated experience as an AI Champion , successfully introducing, advocating for, and scaling AI solutions that enhance operational efficiency and customer impact
- Strong business acumen — the ability to connect product capabilities to customer business objectives, P&L impact, and value-based use-case adoption
- A track record of orchestrating matrixed, cross-functional teams against complex accounts, and navigating decentralized buying centers and intricate org dynamics

Tags: Account Management