# Senior CX Operations Lead at Braze

- Company: Braze
- What the company does: Power customer-centric interactions between consumers and brands in real-time. Backed by Battery, ICONIQ and Sapphire.
- Company website: http://www.braze.com/
- Type: Startups
- Level: Senior
- Location: New York City
- Work setup: On-site
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://job-boards.greenhouse.io/braze/jobs/8332488?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/braze-senior-cx-operations-lead-3/

## About the role

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- You have a proven track record of designing and delivering operational programs that have resulted in meaningful efficiency improvements
- You have exceptional written and verbal communication skills, and are comfortable presenting to and influencing senior stakeholders
- You are inquisitive about new technologies, and you always want to ‘get under the hood’ to see how your team could potentially benefit from early adoption
- You are a highly collaborative individual, able to build consensus and align multiple senior stakeholders and both upstream and downstream teams toward a common goal
- You are a completer/finisher who is comfortable working autonomously and taking the initiative to drive efficiencies and streamline operations on a global scale
- You have strong experience with datasets and advanced data analysis using industry tooling, and advanced proficiency with Salesforce

Tags: GTM Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/braze-senior-cx-operations-lead-3/