# Technical Account Manager at Braze

- Company: Braze
- What the company does: Power customer-centric interactions between consumers and brands in real-time. Backed by Battery, ICONIQ and Sapphire.
- Company website: http://www.braze.com/
- Type: Startups
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Posted: 2026-10-30
- Apply by: 2026-12-14
- Apply: https://job-boards.greenhouse.io/braze/jobs/8337442?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/braze-technical-account-manager-3/

## About the role

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells
- Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture
- Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle
- Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management
- 3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts
- 3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/braze-technical-account-manager-3/