# Customer Success Associate at Brightflag

- Company: Brightflag
- What the company does: Brightflag is an intuitive AI-powered ELM platform with e-billing, matter management, and vendor management capabilities designed for in-house legal teams. Backed by 500 Global.
- Company website: https://brightflag.com
- Type: Startups (AI role)
- Level: Associate
- Location: USA - Clayton, MO
- Work setup: On-site
- Posted: 2026-11-06
- Apply by: 2026-12-21
- Apply: https://wk.wd3.myworkdayjobs.com/en-US/External/job/USA---Clayton-MO/Customer-Success-Associate_R0060934?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/brightflag-customer-success-associate/

## About the role

• Proactively support the onboarding process for new customers. • Address and resolve a broader range of customer inquiries and issues. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Enhanced Communication: Improved verbal and written communication capabilities
- Intermediate Problem-Solving: Ability to tackle a wider range of issues
- Analytical Skills: Basic analytical skills to track and interpret customer data
- Technical-Technical Proficiency: Stronger understanding of products/services
- Advanced CRM: More proficient use of CRM tools for streamlined customer management
- Customer Focus: Deepened empathy and focus on customer needs


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/brightflag-customer-success-associate/