# Sr. Customer Success Specialist at Brightree

- Company: Brightree
- What the company does: helps automate you business with SaaS Software solutions for HME & pharmacy providers - deliver a world-class patient experience. Backed by Battery.
- Company website: http://www.brightree.com/
- Type: Startups
- Level: Senior
- Location: US Brightree (Remote Workforce)
- Work setup: Remote
- Pay: $57K to $77K base salary per year (USD)
- Posted: 2026-10-06
- Apply by: 2026-11-20
- Apply: https://resmed.wd3.myworkdayjobs.com/en-US/Brightree_External_Careers/job/US-Brightree-Remote-Workforce/Sr-Customer-Success-Sepcialist_JR_054172-1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/brightree-sr-customer-success-specialist/

## About the role

Join Brightree Patient Collections, part of ResMed, as a Senior Customer Success Specialist and become a trusted advisor to a portfolio of healthcare customers. In this role, you'll build strong client relationships, deliver strategic guidance, and help customers maximize the value of their billing and collections programs. You'll partner with clients to identify opportunities, solve complex challenges, and improve revenue cycle performance while serving as their primary point of contact. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Associate's degree required, bachelor's degree preferred
- 1–3 years of account management, business-to-business sales, customer success, or related experience
- Experience in the HME/DME industry and medical billing
- Experience working with home health billing software
- Advanced analytical skills with the ability to evaluate information, identify trends, and develop actionable recommendations
- Strong customer service and problem-solving skills with a focus on delivering effective solutions


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/brightree-sr-customer-success-specialist/