# Enterprise Customer Success Manager at Bynder

- Company: Bynder
- What the company does: Backed by Insight.
- Company website: https://www.bynder.com/en/
- Type: Startups
- Level: Senior
- Location: San Carlos, CA
- Work setup: Remote
- Pay: $92K to $130K base salary per year (USD)
- Posted: 2026-05-19
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/bynder/07fab128-c035-4554-ab6a-efbeb59ac187
- Page: https://www.1752.vc/careers/jobs/bynder-enterprise-customer-success-manager/

## About the role

Serve as the trusted advisor to Bynder customers, providing strategic direction, thought leadership, and best-practice guidance to align their business objectives with an evolving DAM deployment. Drive value and measurable business outcomes aligned to corporate strategic objectives, by ensuring customers realize value, achieve ROI, and deliver exceptional content experiences to user communities and the omnichannel.

## What they're looking for

- 7+ years of experience in customer success, account management, or a sales-related field, managing complex enterprise SaaS marketing technology accounts
- 5+ years in enterprise SaaS within the DAM or MarTech industry , demonstrating technical aptitude and a deep working knowledge of the DAM ecosystem and its integration points (CMS, PIM, eCommerce, and Creative Tools)
- Exceptional business acumen and commercial skills This includes successfully conducting effective discovery, managing complex customer objections, quantifying value and outcomes, commercial negotiations, and navigating strategic account roadblocks
- Proven experience managing high-value, complex customer deployments and building influential relationships with multiple stakeholders at the Director, VP and C-level
- Strong customer storytelling to demonstrate value, inspire stakeholders, and elevate strategic and executive-level conversations
- Experience managing the end-to-end renewal cycle for high-value accounts, including strategy, proposal creation, and procurement engagement

Tags: Customer Success